Introduction
At Zhejiang Xunwo Electric , we offer more than just high-performance power quality products — we deliver a complete suite of professional services tailored to support every stage of your project. From customization and testing to technical consultation and after-sales support, our team is committed to your success.
Product Customization Services
Power Quality Testing & Engineering Services
Expert Technical Support & Troubleshooting
After-Sales Service Commitment
01. We Offer
Best Solution For Your Company
02. We Offer
Best Solution For OEM/ODM
Product Customization
- Custom brand silk printing
- Customized design for human-machine interface startup screen
- Customized shipping documentation
- Special projects with dedicated R&D technical support
Power Quality Testing Services and Professional Solutions
- We provide technical insight before, during, and after installation.
- Power quality audits and testing
- Analysis reports for harmonics, reactive power, voltage imbalance, etc.
- Corrective solution design
- Full technical support for implementation
- Effectiveness reports post-installation
Power Quality Issues
- Technical consultation for system design & deployment
- Installation guidance, wiring review, and debugging
- Hands-on training for your engineers and technicians
After-sales service commitment
Supporting documentation
We ensure product traceability with full documentation, including user manuals, product drawings, and technical info for each project.
Online-remote service
We offer remote technical support with a response time under 2 hours, and resolve issues within 24 hours. For unresolved issues, on-site technicians will be dispatched.
Post-warranty service
Lifetime maintenance after warranty, charging only for costs. A full maintenance plan is provided beyond warranty.
Service records
We keep detailed records of every customer interaction, service, and feedback for quality analysis to continuously improve our support.
Preventive inspections
Regular follow-ups and site inspections are conducted to guarantee operational safety and ensure complete customer satisfaction.
